Sangam is where teams talk: channels, direct messages and threads, calls and scheduled meetings, all inside the same sign-in as the rest of Thoshika. Channels can follow People teams, projects, deals and support escalations, and approval tasks arrive as cards with Approve and Reject buttons. Calls and meetings run on Thoshika’s own media servers.
Key capabilities
Public, private and announcement channels, direct messages and group messages, with the everyday tools teams expect.
Keep up with the conversations that involve you without reading every channel.
Find messages, channels and colleagues from one place.
Sangam creates and maintains channels from other Thoshika apps, so membership stays right without manual upkeep.
Every approval task from the platform arrives as a card. Deciding in chat follows the same rules as the inbox.
One-to-one and small group calls connect peer to peer; larger calls move to Thoshika’s own media server.
Scheduled and recurring meetings with the host controls of a dedicated meetings product.
Larger sessions with panelists on stage and a view-only audience.
A record of what was said, kept for the company’s retention period.
Controls for companies that need to keep, hold or remove conversation data.
Sangam for Windows, macOS and Linux runs the same chat, calls and meetings as the browser.
Sangam is set up for Indian working patterns and data protection expectations.
Sangam has its own mobile app for chat and meetings, and the same conversations are in the Thoshika app.
On the phone
Every person signs in once. Roles decide what they see, and can be limited to a location, branch or other scope where the app supports it.
Chats, calls, joins meetings and creates channels where the company allows it.
Manages settings, retention, legal holds, exports, guests and the audit log.
Schedules meetings and webinars, admits people and moderates the session.
An outside person who joins only the channels or meetings they were invited to.
Apps share one directory, one sign-in and the same records, so nothing is keyed in twice.
Team channels follow org units, and /leave opens a leave request.
Every running project gets a channel for its team.
Deals can open a channel for the sales team, and deal links show previews.
Escalated tickets open an escalation channel.
Recordings, transcripts, notes and attendance reports are filed in Documents.
Video meetings booked through Bookings run in Sangam rooms.
Sangam is available on its own or as part of Thoshika One, with every app for every employee.