Chat
Public, private and announcement channels, direct messages and group messages, with the everyday tools teams expect.
- Threads, reactions, mentions, pins and channel bookmarks
- Saved items with reminders, read receipts and unread counts
- Presence, custom status and do-not-disturb schedules in IST
- File and image sharing with previews
- Full-text search with filters by channel, person, date and files
- Slash commands such as /leave, /approve, /invoice and /remind
Channels that follow your company
Sangam creates and maintains channels from other Thoshika apps, so membership stays right without manual upkeep.
- General and announcement channels for everyone
- Team channels from People org units
- Project channels from Projects, archived when the project completes
- Deal channels from CRM on request
- Escalation channels from Support tickets
- Previews of Thoshika records pasted into a conversation
Approvals and notifications in chat
Every approval task from the platform arrives as a card. Deciding in chat follows the same rules as the inbox.
- Approve or reject leave, expenses, invoices and other requests from a card
- Cards update for everyone once a task is decided anywhere
- App notifications delivered to a personal bot conversation
- Per-person control over which notifications reach Sangam
Calls and meetings
One-to-one and small group calls connect peer to peer; larger meetings run on Thoshika’s own media server.
- Audio and video calls, screen share, raise hand and in-call chat
- Scheduled and recurring meetings with calendar invites and personal room links
- Lobby, passcodes, co-hosts, lock, mute all and removal
- Breakout rooms, polls, questions and answers, reactions, whiteboard and shared notes
- Noise suppression, background blur and network quality indicators
- End-to-end encryption for meetings of up to 25 people
Webinars, recordings and transcripts
Run larger sessions with panelists and view-only attendees, and keep a record of what was said.
- Webinars with a practice session, panelists and view-only attendees
- Attendance and engagement reports as CSV and PDF
- Cloud and local recordings with chapters and retention
- Live captions in English and Hindi
- Transcripts and meeting notes filed in Documents
- Guests join from a link without an account
Administration and compliance
Controls for companies that need to keep, hold or remove conversation data.
- Retention policies for the company and per channel
- Legal holds by person, channel and date range
- Compliance export of messages, edits and held deletions
- Admin audit log of channel, membership and policy changes
- Guests limited to the channels they are invited to
- Erasure of a person’s messages on request