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People and workSangam (chat and meetings)

Team chat, calls, meetings and webinars on Thoshika, with approvals you can act on from the conversation.

Sangam is where teams talk: channels, direct messages and threads, calls and scheduled meetings, all inside the same sign-in as the rest of Thoshika. Channels can follow People teams, projects, deals and support escalations, and approval tasks arrive as cards with Approve and Reject buttons. Calls and meetings run on Thoshika’s own media servers.

Key capabilities

  • Channels, direct messages, threads, reactions and search
  • Approval cards with Approve and Reject in chat
  • Meetings with lobby, breakouts, polls and Q and A
  • Webinars with view-only audiences
  • Live captions and searchable transcripts
  • Retention, legal hold, export and audit
What it does

Sangam in detail

Chat

Public, private and announcement channels, direct messages and group messages, with the everyday tools teams expect.

  • Threads, reactions, mentions, pins and channel bookmarks
  • Saved items with reminders, read receipts and unread counts
  • Presence, custom status and do-not-disturb schedules in IST
  • File and image sharing with previews
  • Full-text search with filters by channel, person, date and files
  • Slash commands such as /leave, /approve, /invoice and /remind

Channels that follow your company

Sangam creates and maintains channels from other Thoshika apps, so membership stays right without manual upkeep.

  • General and announcement channels for everyone
  • Team channels from People org units
  • Project channels from Projects, archived when the project completes
  • Deal channels from CRM on request
  • Escalation channels from Support tickets
  • Previews of Thoshika records pasted into a conversation

Approvals and notifications in chat

Every approval task from the platform arrives as a card. Deciding in chat follows the same rules as the inbox.

  • Approve or reject leave, expenses, invoices and other requests from a card
  • Cards update for everyone once a task is decided anywhere
  • App notifications delivered to a personal bot conversation
  • Per-person control over which notifications reach Sangam

Calls and meetings

One-to-one and small group calls connect peer to peer; larger meetings run on Thoshika’s own media server.

  • Audio and video calls, screen share, raise hand and in-call chat
  • Scheduled and recurring meetings with calendar invites and personal room links
  • Lobby, passcodes, co-hosts, lock, mute all and removal
  • Breakout rooms, polls, questions and answers, reactions, whiteboard and shared notes
  • Noise suppression, background blur and network quality indicators
  • End-to-end encryption for meetings of up to 25 people

Webinars, recordings and transcripts

Run larger sessions with panelists and view-only attendees, and keep a record of what was said.

  • Webinars with a practice session, panelists and view-only attendees
  • Attendance and engagement reports as CSV and PDF
  • Cloud and local recordings with chapters and retention
  • Live captions in English and Hindi
  • Transcripts and meeting notes filed in Documents
  • Guests join from a link without an account

Administration and compliance

Controls for companies that need to keep, hold or remove conversation data.

  • Retention policies for the company and per channel
  • Legal holds by person, channel and date range
  • Compliance export of messages, edits and held deletions
  • Admin audit log of channel, membership and policy changes
  • Guests limited to the channels they are invited to
  • Erasure of a person’s messages on request
Built for India

Indian rules, built in

Sangam is set up for Indian working patterns and data protection expectations.

How Thoshika handles Indian compliance

  • Do-not-disturb schedules and retention run in IST
  • Search works for Hindi, English and mixed text
  • Erasure on request, retention limits and a guest consent notice under the DPDP Act
  • Call media goes peer to peer or through Thoshika’s own servers, not a third party
Who uses it

Roles in Sangam

Every person signs in once. Roles decide what they see, and can be limited to a location, branch or other scope where the app supports it.

Every member

Chats, calls, joins meetings and creates channels where the company allows it.

Sangam admin

Manages settings, retention, legal holds, exports, guests and the audit log.

Meeting host

Schedules meetings and webinars, admits people and moderates the session.

Guest

An outside person who joins only the channels or meetings they were invited to.

Works with

Connected to the rest of Thoshika

Apps share one directory, one sign-in and the same records, so nothing is keyed in twice.

On the roadmap

Planned work, not available today. Timing is not committed.

  • Scheduled send and incoming webhooks
  • Shared channels between companies
  • Data loss prevention for PAN, Aadhaar and account numbers
  • Live streaming, interpretation channels and translated captions

See Sangam with your own processes

Sangam is available on its own or as part of Thoshika One, with every app for every employee.