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CustomersPOS and Retail

Counter billing for shops, cafés and restaurants that keeps working offline and closes into Books.

POS and Retail bills over the counter on a tablet, PC or phone, with barcode scanning, MRP-inclusive GST, split payments and a restaurant mode with tables, KOTs and a kitchen display. Bills keep flowing when the internet drops, stock is deducted from Inventory, and every shift closes into the Books ledger.

Key capabilities

  • MRP-inclusive GST billing with scale barcodes
  • Offline billing with numbered bills that sync on reconnect
  • Cash, UPI QR, card, account, wallet and vouchers
  • Restaurant mode: tables, KOTs and kitchen display
  • Shift close with denominations and Z reports
  • Stock and shift journals posted to Books

Dashboard

Store managers see today’s trading and everything that needs a decision, for one store or all of them.

  • Sales today, bills, average bill, month to date and known customers
  • Open shifts, variances to approve, offline bills to review, open orders and kitchen tickets
  • Sales for the last 30 days and today by hour
  • Payments by mode and top sellers for the week

Fast counter billing

A full-screen register built for one hand on a scanner and one on the keyboard or screen.

  • Barcode, PLU, code and name search, with a category grid and quick keys
  • Voice search for items
  • Weighed items from scale barcodes or a directly connected serial scale, with decimal quantities and units
  • Variants and add-ons with their own prices and stock, and serial numbers captured at sale
  • Hold and recall carts, keyboard shortcuts and PIN lock on shared counters
  • Receipts on 58 or 80 mm printers, PDF, or through an optional local ESC/POS bridge with cash drawer kick
  • Customer display showing the cart, total and payment QR

Payments, bills and returns

Take any mix of tenders, find any bill, and handle returns against the original.

  • Split tender across cash, UPI QR with the exact amount, card, customer account, wallet, gift voucher and loyalty points
  • Bills list by store, register, cashier, kind and status
  • Returns and exchanges against the original bill, with refunds or credit notes
  • Voids and reprints recorded in an audit log
  • Receipt links by WhatsApp click-to-chat, SMS link or email, with a rating on the receipt page

Restaurant mode

Run dine-in, takeaway, delivery and aggregator orders from the same app.

  • Floor plan with tables, covers and live status
  • KOTs per kitchen station, courses with hold and fire
  • Kitchen display with timers, bump and recall, an all-day count and a pickup screen for tokens
  • Move, merge and split tables and bills; optional, removable service charge
  • QR menu ordering at the table and a self-service kiosk
  • Recipes that consume raw materials, a central kitchen, and veg, non-veg and egg marks
  • Aggregator sales with settlement reconciliation

Shifts and Z reports

Close each shift with a count, and approve differences before the day is booked.

  • Opening float, cash in and out and safe drops
  • X reports during the shift and numbered Z reports at close
  • Denomination count at close, with approval when the variance is above tolerance
  • Shift journals posted to Books

Customers, loyalty and gift vouchers

Recognise regulars at the counter and reward them.

  • Customer lookup by mobile number, purchase history and credit limits
  • Loyalty points earned and redeemed as a tender
  • Store wallet balances
  • Gift vouchers sold and redeemed at the register
  • Marketing consent recorded on the customer

Items, prices and offers

Set the catalogue and prices once centrally, then let stores run offers without losing control.

  • Items with variants, modifiers, recipes and store-level settings
  • Price lists by store, customer group, day and hour, never above MRP
  • Automatic promotions: item or category percent, buy X get Y, bill amount off
  • Coupons with minimum bill, cap, validity and usage limits
  • Manager PIN for discounts, voids and price edits above a cashier’s limit
  • Sales commissions for staff
  • Shelf labels printed from the catalogue

Stock, transfers and stock takes

Every store is a warehouse in the stock engine, so counter stock stays right without re-entry.

  • Stock levels per store with low-stock lists
  • Stock deducted on every sale, with FEFO lots
  • Transfers between stores
  • Counter stock takes with approval of differences
  • Cost of goods posted per bill so stock and the ledger agree

Offline-first and sync review

The register keeps billing when the connection drops and catches up when it returns.

  • Items, prices, promotions and the open shift cached on the device
  • Bill numbers continue from the register’s own series while offline
  • Each action replays once when back online, so retries are safe
  • Sync review lists conflicts such as short stock or a changed price for a manager to resolve

Reports

See sales, payments and margins by any cut, and send them on a schedule.

  • Daily sales by store, register, cashier, item, category and hour heat map
  • Payment-mode reconciliation against Books clearing accounts
  • Top sellers, slow movers and food cost against price
  • Discounts, voids, overrides and reprints audit, and the Z report register
  • Scheduled report emails and CSV export everywhere

Stores, registers and settings

Set up stores, registers, receipts and shared devices from the back office.

  • Stores with address, warehouse, tax registration, UPI ID, service charge and default price list
  • Registers with their own bill series, mode, receipt width and printing
  • Receipt templates with header, footer, tax break-up, savings and receipt QR
  • Shared registers enrolled by QR code, with staff switching by PIN or badge
  • Who-used-it log of every staff session on a device
Screens

POS in the product

India

Indian rules, built in

Tax, pricing and receipts follow Indian retail and restaurant rules.

How Thoshika handles Indian compliance

  • MRP-inclusive pricing with the taxable value back-calculated per line
  • Tax invoice or bill of supply chosen correctly, with a bill series per register and financial year
  • B2C sales feed GSTR-1 and GSTR-3B in Books; B2B bills are Books invoices with e-invoice JSON
  • GST summary by rate and HSN for B2C and B2B
  • UPI QR from your store VPA, FSSAI licence number on food bills, and service charge only by the guest’s choice
  • Marketing consent recorded on the customer for the DPDP Act
Mobile

POS on Android and iOS

The POS Register app runs a store’s register on a tablet or phone, in kiosk mode if you want, with staff switching by PIN or badge. POS is also in the Thoshika app under the app switcher.

About the mobile apps

On the phone

  • Sell: counter billing with camera scanning, cash, UPI QR or card, and receipt sharing
  • Tables: captain ordering, adding items with modifiers and firing KOTs
  • Shift: open, cash in and out, and close with denominations
  • Bills and customers: lookup, purchase history and loyalty points
  • Today: sales, payments and approvals waiting, for managers
  • Sync: connection status, the offline outbox and failed items; bills are numbered and priced on the device while offline
Who uses it

Roles in POS

Every person signs in once. Roles decide what they see, and can be limited to a location, branch or other scope where the app supports it.

POS admin

Sets up stores, registers, catalogue, prices, promotions and settings for every store.

Store manager

Runs their stores: overrides by PIN, voids, returns, shifts, variance and stock-take approvals, reports.

Cashier

Bills at the register in their store, holds and recalls carts, runs their own shift and cash movements.

Finance admin

Reads reports, Z reports and shift journals.

See POS with your own processes

POS is available on its own or as part of Thoshika One, with every app for every employee.